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Terms
and Conditions
Please read the following terms and conditions carefully.
When you place an order on the site you will be asked to confirm
your agreement to be bound by our terms and conditions of sale. If
you don't agree, please do not proceed with your order.
Price and Availability
All products advertised for sale on the site are
subject to availability. If we fail to supply any products for any
reason, we will not charge you for such products. However, we will
not be responsible for compensating you for any other losses which
you may suffer if we fail to supply products.
All prices stated on the site or in any of our catalogues, price
lists or other sales literature may be altered by us from time to
time without notice to you.
Payment
Orders are fulfilled on condition that
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Title to the goods remains with Whitecrest
Office Supplies until payment in full for them and all other
goods supplied by Whitecrest Office Supplies has been received
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The purchaser agrees to store the goods safely
and mark them in such a way that they are readily identifiable
as the property of Whitecrest Office Supplies
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The purchaser agrees to keep the goods supplied
separately and hold them as ballee and agent for Whitecrest
Office Supplies until payment in full for them has been received
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Should the goods be sold or used in the normal
course of business the purchaser agrees that until full payment
for them has been made a sum of money equivalent to the Invoiced
value of the goods sold or used will be kept separate and
identifiable
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If the price of goods remains unpaid after the
due date the seller shall have the right to enter upon any
premises where the goods may be found for the purpose of
recovering possession of the goods and the cost to the seller of
recovering the goods will be payable by the purchaser on demand.
Delivery
We will deliver the products within the United
Kingdom to the address notified to us by you at the time you place
your order. Our standard charges for delivery (as shown on the site)
will apply. We will endeavour to ensure that the products are delivered
to the address specified by you by any delivery date estimated by
us.
However, we cannot guarantee that products will be delivered by the
estimated delivery date. You agree that we shall not be liable to
you for any losses, damages or charges incurred by you because of
late delivery of the products. Upon signature for the receipt of the
products at the United Kingdom address specified in your delivery
instructions, the risk of damage to the goods shall pass to you.
Returning Goods
In the case of damaged goods or if an
error is made and we deliver a wrong item, we must be informed
within 2 days from receipt, we will then arrange to collect and
replace said items.
We want you to be satisfied with the products you
buy from our site. If you are not happy with the goods you have
purchased for any reason, please email sales@whitecrest.co.uk to
notify us of their return within seven days of receipt. Our Customer
Services team will take you through our returns procedure. When
returning goods to us, they must be returned in the condition in
which they left our warehouse. Upon receipt of the goods we will
arrange a credit or exchange. The risk of damage to any goods you
return to us will remain with you until the products have been
delivered to our premises and accepted by us at those premises.
Liability
We cannot accept any responsibility and will not be liable for any
damage to the products caused by you.
Without prejudice to your statutory rights, the information and
materials contained in this site (including without limitation text,
graphics and links) are provided on an "as is" basis with
no warranty and in particular, we do not represent or warrant that
the information accessible via this site is accurate, complete or
current or that the use of this site will be uninterrupted or error
free. Price and availability information is subject to change
without notice. Products purchased from the site are warranted in
accordance with the law, and nothing in these terms and conditions
is to be taken to exclude or restrict any rights which applicable
law grants to you in respect of such products. Individual products
may be the subject of additional warranties or guarantees given by
their manufacturers directly to you.
We accept liability for personal injury or death where and to the
extent that they result from our negligence or the negligence of our
servants and agents, without limits. We accept liability for damage
to property where and to the extent that it arises from our
negligence or from the negligence of our servants and agents up to a
limit, in relation to any one event or series of events arising from
a common cause [(i) where the event is or relates to the purchase of
any products, twenty times the price paid for that product; or (ii)
in any other case £2,000.
Except as provided above there are no other warranties, conditions
or other terms, express or implied, statutory or otherwise, and all
such terms are excluded by these terms and conditions to the maximum
extent permitted by law. We accept no liability for any indirect or
consequential loss, however it may arise and even if we have
previously been advised of the possibility of such loss.
Privacy and Data Collection
Any personal information supplied by you to us in connection with an
order will be treated in confidence. We reserve the right to
disclose your personal data to the police or any other regulatory
authority should this be required or in the event of a complaint
arising from your breach of these terms and conditions.
We reserve the right to transfer your personal data for internal
business purposes to locations outside the European Economic Area,
some of which do not have data protection laws.
We shall exercise extreme care in protecting your personal data, and
will use our best endeavors to prevent any unauthorised or unlawful
use or any accidental loss or destruction of such data.
However, we cannot accept any responsibility and shall not be liable
for any unauthorised or unlawful use or any accidental loss or
destruction of your personal data arising from circumstances outside
our control.
You have the right to ask for a copy of your personal data held by
us, and have the right to have it corrected if necessary. A small
fee may be charged if we provide you with copies.
General
All notices served under these terms and conditions shall be in
writing and shall be sent to the address set out in our despatch
note, or to any later address in the United Kingdom notified for
that purpose, and all notices sent by first class letter post or by
fax transmission or by email shall be deemed to have been served
immediately if they were sent by fax or email or on the second
working day after posting have served by first class post. Any
failure by us to enforce any of these terms and conditions shall not
affect our right to enforce the rest of these terms and conditions.
These terms and conditions are subject to change at any time without
prior notice to you. These terms and conditions shall be governed by
and construed in accordance with the laws of England and are subject
to the non-exclusive jurisdiction of the English Courts.
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